Jessica Finch, GIA - General Manager, Designer, Appraiser
An "industry insider" since she was 10-years old, Jessica Finch is the youngest jeweler in Lancaster County to earn a Graduate Gemologist diploma from the Gemological Institute of America's school in Carlsbad, CA. "My dad has been a wonderful mentor," she quips, "even though he officially started me out at age 12 cleaning the glass counters and bringing up repairs!"
Some call her the face of Finch Jewelers. Unlike her father who prefers working behind the bench, Jessica is a people person who loves her dual role as general manager and designer/appraiser.
Because she literally grew up in the business, she understands the big picture of running a successful retail operation in addition to the importance of paying close attention to the small details – especially when it comes to satisfying a client's needs during the purchase of fine jewelry.
"Often it's a very emotional purchase because it represents a milestone occasion. I like the fact people think of Finch Jewelers when they want to capture an emotional moment, whether it's a ready-made piece or custom made from an original design."
Jessica is also highly motivated to succeed. She worked part-time at the store throughout high school and college, taking a full roster of business courses at HAAC (Central Pennsylvania's Community College) over a two-year period. She chose the Robert Mouawad Campus at the GIA World Headquarters in Carlsbad because it gave her instant access to the industry's most respected gem and jewelry authorities, in addition to the world's largest gem and jewelry library.
"The GIA and my own father's creative influence, have allowed me to appreciate what we as a company have to offer our clients."
"We are constantly reinvesting in the business in terms of technology and equipment so people can count on Finch Jewelers for the very best in jewelry design, custom fabrication and repair. There are a lot of jewelers out there who say they design but in reality use outside fabricators. The fact our clients get to come in and approve the various steps during the fabrication process, make changes, and see their sketch evolve into their special piece of jewelry – that's what makes a custom jewelry so personable."
